Privacy Policy

Last updated: 22 April 2026

This Privacy Policy explains what information Bettilt India collects, how we use it, and the choices you have. By using the website or app, you agree to the practices described below.

Information We Collect

We collect the following categories of information:

Account data: name, email address, date of birth, phone number, physical address, currency preference
KYC documents: ID photos, proof of address, payment-method photos (for card users)
Transaction data: deposits, withdrawals, bet history, bonus claims
Technical data: IP address, device type, browser, operating system, timezone
Usage data: pages visited, time on site, features used, session duration
Communication data: support tickets, live chat transcripts, email correspondence

How We Use Your Information

Deliver the betting and casino services
Verify your identity under KYC and anti-money-laundering rules
Process deposits and withdrawals
Send transactional notifications (bet settlements, withdrawal confirmations)
Detect and prevent fraud, bonus abuse, and underage gambling
Send marketing communications (only if you opt in)
Comply with legal obligations and regulatory reporting

Who We Share Information With

We share information only with:

Payment processors: banks, UPI aggregators, e-wallet providers, crypto payment gateways
KYC providers: for identity verification (typically Onfido or Jumio)
Regulatory authorities: upon lawful request from Curaçao eGaming or equivalent bodies
Game providers: for delivering individual casino games (limited to gameplay data)
Support platforms: our live chat and ticketing tools

We never sell personal data to third parties.

Data Retention

Account data is kept for the duration of your account plus 5 years after closure, as required by anti-money-laundering regulations. Marketing preferences can be opted out of at any time via your account settings.

Your Rights

Access: request a copy of all personal data we hold
Correction: update any incorrect information in your account
Deletion: request account closure (subject to AML retention)
Objection: opt out of marketing communications
Portability: export your account data in a machine-readable format

To exercise any of these rights, email [email protected].

Cookies

We use functional cookies for login sessions, preferences, and fraud prevention. Analytics cookies (Google Analytics) help us understand site usage, you can decline these in the cookie banner.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top shows when the most recent change was made. Material changes will be communicated via email or on-site banner.

Contact

Questions about this policy: [email protected]